TL;DR: Click Forgot Password on the CardPointe login page, enter your email, and follow the reset link. No email? Call 1-800-518-8825.

CardPointe Forgot Password — Reset Guide

How to Reset Your CardPointe Password

Step 1 — Go to CardPointe Login

Open CardPointe Login →

Step 2 — Click Forgot Password

Click the Forgot Password? link on the login screen, below the password field.

Step 3 — Enter Your Email

Enter the email address registered to your CardPointe account.

Step 4 — Check Your Email

Check your email including spam folder. The reset link expires in 24 hours.

Step 5 — Create New Password

Click the reset link and enter a strong new password. CardPointe passwords are case-sensitive.

CardPointe password reset — merchant accessing CardConnect portal after successful login credential reset

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